At Acts Dental, we respect your right to privacy and are committed to protecting it. This Privacy Policy explains the types of information we collect from you when you visit our website Actsdentalperth.com.au, participate in our services, or interact with our content. It also outlines how we use and safeguard that information in accordance with the Australian Charter of Healthcare Rights.
Information We Collect
We collect certain personal information that you voluntarily provide to us. This includes:
Personal Information: When you participate in surveys, contests, make purchases, or use our services, we may collect your name, email address, and any additional information you choose to provide, such as your address, phone number, age, and gender. If you are under 18, please obtain permission from a parent or guardian before providing any personal information.
Medical Information: In the course of providing dental services, we may collect details about your dental and medical history, treatment plans, and other health-related information.
Technical Information: We automatically collect general statistical and demographic data, such as the times of access, browser types, referring page URLs, and pages visited most often. Additionally, when you visit our site, we may recognise your domain name but not your email address.
Purpose of Processing
We use the information we collect for the following purposes:
- Service Delivery: To provide you with dental care, process your appointments, and manage any orders or transactions you make with us.
- Communication: To send you appointment reminders, follow-ups, and updates about our services or special offers that may interest you.
- Research and Development: To conduct research and improve our services based on customer feedback and usage patterns.
- Legal Compliance: To comply with any legal obligations or regulations that require us to process or disclose your information.
Disclosure of Information
We value your privacy and will not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: With third-party providers who assist us in delivering our services, processing payments, or managing our website. These providers are required to keep your information confidential and secure.
- Legal Requirements: If required by law, we may disclose your personal information in response to legal processes, such as a court order or subpoena.
- Business Transfers: In the unlikely event of a business transfer, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, who will continue to protect your privacy in accordance with this policy.
Cookies
Our website uses cookies to enhance your browsing experience and improve our services. Cookies are small files that are stored on your computer and allow us to recognise you on future visits. We use cookies to collect and store data, track your movements on our site, and link this information with the personal data you provide.
If you prefer, you can set your browser to reject cookies, but this may limit your ability to use certain features of our website.
Google Adwords Remarketing
This website uses Google Adwords Remarketing, a service that allows us to show ads to you on other websites based on your past interactions with our site. This is achieved by connecting your activity on our site to the Doubleclick cookie and the Google advertising network.
If you wish to opt out of Google’s use of cookies for this purpose, you can do so by visiting Google’s Ads Settings or the Network Advertising Initiative opt-out page. Please note that opting out will not stop ads from appearing; it will only prevent them from being specifically targeted based on your browsing history.
Links to Third-Party Websites
Our website may contain links to third-party websites that provide additional information or products relevant to our services. Please be aware that these third-party websites have their own privacy policies, and we are not responsible for their content or practices.
Security
We take the security of your personal data seriously. We have implemented strict security measures, including encryption, secure storage, and regular security audits, to protect your information from unauthorised access, misuse, or accidental loss.
Access to Information
You have the right to inquire about the personal information we hold about you. If you wish to access, correct, or delete your personal data, please contact us. We will require proof of your identity before providing any information and reserve the right to deny access if identity verification is not established.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and if the changes are significant, we will notify you by email.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please visit our contact us page.